October 20, 2023
October 15, 2023
September 27, 2023
“Do you accept furniture?” is one of the most frequent questions we receive. Unfortunately, it’s normally a no — we can’t accept furniture due to size/weight. This includes very large flat screen TVs, and ‘smaller’ furniture items like side tables, night stands, oversized floor lamps etc. Here’s a simple test: can one person carry it out the door and load it in the trunk of a taxi? No? We can’t take it.
Unfortunately, we’re not able to handle large-scale clear outs or on-site sorting of items at this time. Should you have a unique request involving several higher-value items, please contact us with specific details to discuss.
Boxes of clothing generally don't make great picks for Sella. Unless you are selling a collection of high end, rare or a specific set of garments, we will not accept unsorted lots of clothing. Remember, our pricing is calculated per item, so please think twice before sending us a box of sweaters that will each be subject to a $5 non-refundable deposit.
Our pricing structure is based on the work that’s actually required to sell your items, and we only make money off of a sale when you do.To ensure you're giving us good stuff that you want to actually sell (and not a box of old sweaters you want to get rid of), we charge a nonrefundable $5 deposit per item we receive. We've found this fee is just enough to ensure we receive quality items that are actually worth selling, and no one’s time is wasted. Once we receive your items, it's our responsibility to get them sold. If your item doesn't sell, we cover all the sunk costs and labor fees accrued during your sales cycle (and we lose money). To see what your take home profit might be in different scenarios, you can check out our Pricing page.
Getting paid with Sella is as easy as cashing out your balance from a money app. When submitting your order, you’ll be prompted to connect your payment details via Stripe. Your funds will be available the moment the return window on your item closes. These windows range from 3 to 30 days, depending on which marketplace your item sold on). Simply request a payout via your account dashboard, and funds will hit your account within 3-5 days, depending on your bank. Read more about payments here.
We have drop-off locations, known as Sella Hubs, located in the greater metros of Portland, OR, as well as Dallas and Austin, TX. When booking an order, we will match you to a Hub location within a 15 minutes driving distance of your home address. If you are outside of our service areas, we offer a convenient Mail-In option. Learn more about services areas and appointment options here in our Help Center.