Yes! Not only that, this role is a fit for people who genuinely enjoy buying and selling pre-owned stuff. You should be fluent and experienced with the end-to-end selling process on sites like Facebook Marketplace. That means taking photos, writing descriptions, managing listings on various sites, and ultimately selling items directly to buyers.

Click here to let us know where you’re located and what type of selling experience you have. With just a little bit of info, we can help you figure out if this is the right gig for you.

If this role is a fit, eventually you’ll upload a photo, schedule a live onboarding with Sella, and pass a background check—all standard stuff that you’d expect when signing up on a site like Care.com or Airbnb.

After we've thoroughly researched and priced items, we'll offer their items out to ReSellas. When you see a set of items that are in your wheelhouse, just tap to accept the order and message the customer.

When you and a customer match, it’s up to you to schedule a meet-up. For local orders, most customers choose to drop off items at your home for free. However, you can also offer local pickup on a case-by-case basis, starting at $10 for very short trips and more for longer distances. Mail-In customers are responsible for packing and shipping items, so you can just sit back and wait for their items to arrive at your home!

Being a ReSella is a bit like being a rideshare driver, dog walker, or Airbnb host: reviews matter! If a customer is choosing between multiple ReSellas, they’ll use the reviews on your profile to see if you have the chops they’re looking for. 

With that said, everyone has to start somewhere, and you can match with customers without any reviews on your profile—just include a friendly note and you’ll be all set!

Trust us—this is a huge issue when you offer to sell stuff for people! 🤣 You’d be surprised (or maybe you wouldn’t) how often people say, “Can’t I just drop off everything in my garage and have you figure it out?”

A core part of our service is vetting customers, their items, and their expectations, all before you ever see them. After working with thousands of customers, we’ve settled into a process of phone calls, photos, emails, and intake videos, all to make sure every item is truly worth selling and people have realistic expectations about the value of their items.

Pricing can be tricky. You need the flexibility to negotiate with buyers, but customers need to feel confident that the price won’t drop too low. Fortunately, we’ve figured out a system of guardrails that’s worked for thousands of customers and ReSellas:

First, we present customers with examples of real-world, recent sales of items that are identical, or highly similar, to the things they’re hoping to sell. Then, based on those sales, we’ll work with them to set an initial Asking Price and a Walk-Away Price.

The Asking Price is meant to be at the high end of what someone would realistically pay. We don’t want to go too high, or you won’t get any offers, but when this price is just high enough, there’s room for some negotiation with buyers who want a “deal.”

The Walk-Away Price is, as it sounds, the absolute lowest offer you can accept during negotiations. This gives customers the clarity and control they need to feel comfortable with the process.

When you browse orders, you’ll be able to view the Asking Price and Walk-Away Price the customer has agreed to, in addition to the commission rate. This way, you know we’ve fully vetted a customer and their items, and you can get a good sense of your earning potential.

We invite ReSellas to give input on pricing, too (especially if you have unique experience with a type of item!), but Sella takes the lead in order to help customers form realistic expectations.

Yep, exactly! We’ve got tips and tricks to share, but you should already be super comfortable selling on local-meetup sites, like Facebook Marketplace, OfferUp and Craigslist, as well as marketplaces with national reach, like Poshmark and eBay, where you’ll offer shipping to buyers.

Yes, ReSellas are responsible for all tasks related to reselling. You’ll be trusted by customers to create high-quality listings that showcase items in the best possible light, and you’ll also negotiate with buyers, answer buyer questions, and receive payment for the item—just as if you were selling items for yourself. Your customers can view your listings and may offer suggestions, but ultimately, you’re the reselling expert! Flex your creativity and skill to get items sold.

Hit up Google for standard product info (like whether a video camera is 4k or not), or the seller for personal details (like how long they owned it and whether they’re the first owner).

You can use any apps or sites you want, e.g. Poshmark, eBay, Craigslist, Facebook Marketplace, private Facebook groups or community email lists, a local newspaper classifieds section, etc. 

You’ll earn a commission on every item you sell. Your total commission for a sale is calculated as follows:

You keep 80% of the first $20 of Sale Proceeds
You keep 50% of Sale Proceeds from $20-$50
You keep 25% of Sale Proceeds from $50-$250
And you keep 10% of Sale Proceeds over $250

Sella makes money by collecting a service fee from your total commission (more below 👇).

Our service fee is:

35% for earnings from first-time customers
25% for earnings from repeat customers who have given you a 5-star review

This structure perfectly aligns our interests with yours: we only make money when you make money, so if there’s any way we can help you earn more, we’re on it! Speaking of which…

Yes! In addition to reselling, you can set your own hourly rate and offer services like helping customers organize and declutter a garage (great way to find more things to sell!), or running low-value items to Goodwill.

You can also offer your customers curbside pickup on a case-by-case basis. For example, you could accept $10 to pick up an iPad and a Macbook from a customer 2 miles away, but you might want $100 to pick up a drum set from across town. 

For hourly services and local pickups, you set your rate and negotiate the details with your customers. Once you complete the work, customers will pay you directly, and you keep 100% of the earnings.

When an item is lost or damaged, you and the customer are protected by Sella.

First, Sella will pay out your customer, just as though the item sold. Whew! Easy peasy. They’re happy and protected, and you’re not on the hook for a $2,000 camera lens that vanished into the ether of the USPS.

Next, we’ll work with you to try to recoup as much value as possible by selling damaged items “as is” and filing relevant claims with UPS, eBay, etc. Once all is said and done, you’ll only be responsible for 20% of any remaining loss, and Sella will cover the other 80%. You definitely need to handle items with care—store them away from chewy pets, package them safely before shipping, etc. —but we want you to feel excited when you get a $2,500 camera to sell, not anxious :)

This really shouldn’t happen, but occasionally a tough customer will slip through our vetting process. If you're fed up with a customer, Sella can help you unmatch with your customer and transfer their order to another ReSella. Your safety and comfort are super important to us, and life’s too short to work with jerks. We evaluate every situation on a case-by-case basis, but if someone makes you uncomfortable for any reason, we’ve got your back.

When you sell an item, you’ll be the one collecting money from the buyer in cash, via an app like Venmo, or as a payout from a 3rd party marketplace like Poshmark. So you’ll be paid… immediately!

Once you record the sale on your ReSella dashboard, we’ll calculate your commission and let you know (1) how much of the cash to keep, and (2) how much cash you need to send to your customer for the sale and (3) how much Sella will collect for its service fee. When sending cash to your customer for a sale, you can use whatever agreed-upon payment app you want, like Venmo or Zelle.

For hourly services and local pickups, you set your rate and negotiate the details with your customers. Once you complete the work, customers will pay you directly, and you keep 100% of the earnings.