Sella

Pricing

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Pricing

LOW FEES. NO COMMISSIONS. NO MARKUPS.

At Sella, we believe fees should make sense. That’s why our fees are based on the work that’s actually required to sell your items, we don't charge a commission, and we don't mark up third-party costs.

Just $9.99 for most items

For most items, our experts take care of everything for a fixed, low price:

  • Schedule a contactless meetup to get your item
  • Assess and photograph your item's condition
  • Measure your item to 1/4 inch for accurate listings
  • Record the make, model, and other key information
  • Take 4-6 high quality listing photos
  • Store your item in a safe, dry location
  • Research prices to propose a 30-day selling strategy
  • Write top-notch marketplace listings
  • List your item on local & national marketplaces
  • Communicate promptly with all buyers
  • Monitor and adjust prices every 3-5 days
  • Negotiate to protect every dollar of your profit
  • Handle the money*, meetups, and shipping
  • Deposit your profit into your bank account

* PayPal fees are deducted from sale proceeds.

When we list items on marketplaces like eBay, we pass on the added costs to the buyer so you make the same profit as you would from a local sale. Learn More.

When does it cost more?

Handling & storing oversize items: Ten smartphones will fit in a shoebox, but try as they might, our Sella reps can't safely store ten microwaves in the same small space. For oversize items, there's a $1, $2.50, or $5 monthly storage fee based on size.

30 day extensions: If your item doesn't sell within 30 days, we can re-list it on marketplaces and try again for $5. If it still doesn't sell, you’ve got options. Learn More.

Curbside pickup: Dropping off items with your local Sella rep is free, but if you'd rather have them picked up, a Sella rep will meet you at your door to load up a trunk's worth of items for $10 (up to 5 miles).

For more information, please check out our Detailed Pricing page.

Detailed Pricing

Our rates and terms for standard services are detailed below. If your item needs a little extra help, we can usually quote you an Add-on Service (see below) to get your item in ready-to-sell condition.

Getting items to your neighborhood Sella rep

Drop off items with your neighborhood Sella rep — included in $9.99

It's free to drop off items with your local Sella rep.

Have your items picked up — $10 (up to 5 miles)

For $10, a Sella rep will meet you at your door, load up a trunk's worth of items and take them away to be sold.

If you live more than 5 miles from your nearest Sella rep, we'll need to include an additional mileage fee to compensate the rep for the longer drive.

Handling & storing oversized items — $1, $2.50 or $5 per item

Ten iPhones will fit in a shoebox, but try as they might, our Sella reps can't safely store ten microwaves in the same small space. For oversize items, we charge according to size so we can adequately compensate our local Sella reps for safely handling and storing them.

Storage fees are billed in 30 day increments, starting the day after items are sent to you for listing approval. After listings end, there's a 14 day grace period for you to decide what you'd like to do with unsold items. If you re-list them for 30 days, you'll be billed for another 30 days of storage.

Dimensions in the table below include any necessary boxes or packaging to safely store fragile items. At this time, we don't accept any Huge items (see below).

SizeDetails
Standard
No charge 		Standard size items fit in USPS Priority Mail boxes when safely packaged for shipping and weigh less than 10lbs including the box and packing materials:
  • USPS Large Square (8" x 12" x 12")
  • USPS Large Rectangle (3" x 12 ½" x 15 ¼")
  • USPS Shoebox (5 ¼" X 7 ½" X 14 ½")
Bulky
$1 per month 		Bulky items are too big to fit in a USPS Priority mail box, but they don’t meet the criteria for being Large (see below) either.
Large
$2.50 per month 		Large items have at least one dimension that's longer than 24 inches, or at least two dimensions (length, width or height) greater than 15 inches.
Extra Large
$5 per month 		Extra large items have at least one dimension that's longer than 36 inches, or at least two dimensions (length, width or height) greater than 24 inches.
Huge
Can't accept 		We can't accept any items that take two people to move or won't fit in the trunk of a standard sedan. Practically speaking, that means no items weighing more than 40lbs or with any dimension longer than 48 inches. For example, we can't take most furniture, floor lamps, adult bicycles, mini fridges, or skis.
Ship items to a Sella rep with a prepaid label — FedEx rate (no markup)

If there's no Sella rep serving your neighborhood and you have relatively small and valuable items, shipping them to the nearest neighborhood Sella rep is a good option. We'll provide you with a prepaid FedEx label, then bill you for the exact amount FedEx charges us.

Preparing, listing & selling your items online

Expert prep & 30-day sale — included in $9.99

Our experts will take care of everything to give your item the best shot at selling within 30 days, at a price you're happy with. We take care of all aspects of the listing process: photos, inspection, price research, listing composition, marketing items on local and national marketplaces, communicating with buyers, adjusting prices and negotiating sales.

Add-on services — case-by-case, with your approval

An add-on is a service provided by Sella to help get your item in ready-to-sell condition. If we think it will increase your take-home profit, we'll let you know the cost and get your approval before doing any work.

Here are some examples of items that needed a little extra help.

Item & IssueAdd-on Service
A laptop is missing a chargerWe find and order a compatible charger
A smartphone hasn't been erasedWe reset it to factory settings
An espresso maker is full of coffee groundsWe clean and dry all the parts

Because every situation is unique, there is no set price for add-ons. Instead we provide a quote and get your approval before completing any work.

Re-list items for another 30-days — $5 per item + marketplace fees (if any)

Some great items just don't find a buyer within 30 days, and some high value items warrant a 60 or 90 day sales strategy because getting the best price can mean a difference of $50, $100 or even $250.

For $5, our experts will re-list items on local and national marketplaces, adjust prices, respond to buyers and negotiate sales for another 30 days.

If re-listing items will incur any additional marketplace listing fees (see below), we'll let you know ahead of time so you can factor that into your decision.

Marketplace listing fees — Set by Marketplace (no markup)

Some marketplaces charge a fee just for listing your item, whether or not it sells. When a marketplace charges us a fee, we pass that cost directly through to you without markup.

Here's a summary of fees for marketplaces we list on.

MarketplaceFees & Return Policy
Craigslist$3 per 30 day listing. Craigslist is free for individuals listing their own items for sale. However, they charge $3 per 30-day listing when anyone other than an individual person is listing items for sale.
OfferUp & FacebookThese marketplaces do not charge a listing fee.
MercariMercari does not charge a listing fee.
eBayeBay charges a 35¢ listing fee.

Completing the sale: meetups, money, shipping & insurance

In-person meetups for local sales — included in $9.99

When an item sells via a local marketplace, the Sella rep handling the item takes it out of storage and meets up in person with the buyer or delivery driver. If for some reason the buyer flakes or decides not to purchase the item, you aren't charged extra.

Pack & ship for online sales — included in Online Price and paid by buyer

If your item sells online, a Sella rep will professionally pack and ship it for you.

Packing and shipping costs are passed on to the buyer so you make the same profit as you would from a local sale. Learn more about Local vs. Online Sales.

SizeCost
Standard Pack & Ship
$5 per item 		Standard size items fit in USPS Priority Mail boxes when safely packaged for shipping and weigh less than 10lbs including the box and packing materials:
  • USPS Large Square (8" x 12" x 12")
  • USPS Large Rectangle (3" x 12 ½" x 15 ¼")
  • USPS Shoebox (5 ¼" X 7 ½" X 14 ½")
Oversize Pack & Ship
$7.50 + retail rate (no markup) 		A local Sella rep will take oversize items to a UPS, FedEx, Postal Annex or other retail pack and ship location to have them professionally packed. You'll pay whatever the retail store charges to pack the item (with no markup), plus $7.50 for the Sella rep's time.
Commissions for online sales — included in Online Price and paid by buyer

Some marketplaces charge commissions when an item sells.

When we list items on marketplaces like eBay, we pass on the added costs to the buyer so you make the same profit as you would from a local sale. Learn more about Local vs. Online Sales.

Here's a summary of commissions for marketplaces we list on.

MarketplaceFees & Return Policy
Craigslist, OfferUp & FacebookThese marketplaces do not charge a commission, for local sales.
MercariMercari charges a flat 10% commission when an items sells.
eBayeBay charges a commission of 10% for most item categories, ranging from 8% - 12%.
Payment processing, e.g. PayPal — 2.9% + 30¢

We use PayPal and Square to securely handle buyer payments, and we pass through their processing fees of 2.9% + 30¢ without markup.

Local vs. Online Sales

When we list items on marketplaces like eBay, we pass on the added costs to the buyer so you make the same profit as you would from a local sale.

What are the added costs when selling online?

Most online marketplaces charge a commission of about 10% when an item sells. Additionally, packing and shipping items is more expensive than meeting up with local buyers.

Why sell online if it's more expensive?

Despite the added costs, it's often faster and more profitable to sell items on marketplaces that reach buyers all over the country (or world). And for many items, like collectibles, it can be difficult to find a full-price buyer locally, if at all.

How do you pass on the cost to buyers?

We add marketplace commissions and shipping to the Local Price to come up with an Online Price.

Then we list items locally and online at the same time, and sell to whoever shows up first! You get the same profit and a speedier sale.

Example 1: Antique Perfume Bottle

Suppose you set the asking price for your antique perfume bottle to $40.

The Local Price for marketplaces like Craigslist would be $40.

To come up with an Online Price of $50 for marketplaces like eBay, we'd account for a 10% commission of $5 plus the standard pack & ship cost of $5.

If a local shopper comes along first, great! You get $40. If an online shopper willing to pay $50 comes along first, you'll still get $40, since $50 - $5 - $5 = $40.

Example 2: Color Laser Printer

If you set the price for your printer to $100, the Local Price would be $100.

To come up with the Online Price of $150, we'd include the 10% commission of $15 and whatever it costs to safely pack & ship a printer, e.g. $35.

If a local shopper comes along first, you get $100. If an online shopper comes along first, you'll still get $100, since $150 - $15 - $35 = $100.

Unsold items

We work hard to sell every item, but unfortunately, some items require a bit of patience to sell or simply don't find a buyer even after multiple listing attempts. When that happens you can donate items, have them returned to you, or in some cases sell them directly to Sella's clearance team.

Sell it Now

In certain cases, our pricing team will determine that your item has a decent chance of selling, but it may take some patience and further price drops to find a buyer. After assessing the risk, they may make you a Sell it Now offer to buy your item instantly. After confirming, the funds will be available immediately for you to cash out.

Please note, not every item is eligible for a Sell it Now offer. If your item is eligible, you'll be presented with an offer after your listing expires.

Have your items returned to you

If you’d like one or more items returned to you, you can pick them up from your local Sella rep for free. Or for $10 (for addresses within 5 miles) your local Sella rep can drop them off at your front door. For returns that are further away, we'll need to include an additional mileage fee to pay the rep for the longer drive. We'll quote you the total for your return based on your address, and you'll have the option to confirm the return, change your return address, or cancel it altogether.

If you want your item returned by mail, we will send you a quote based on the cost to pack and ship your item.

Donate your items for free

It’s free to donate any unsold items. Sella recommends donations because it gives your items a second life while supporting a good cause. Please note, because Sella acts as an intermediary, your donation will not be tax-deductible.

Need Assistance?
Visit our Help Center
or support@hellosella.com

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