Sella

Pricing

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Pricing

No-frills pricing that makes sense

At Sella, we believe fees should make sense. That's why our pricing is based on the work that’s actually required to sell your items, and we don't charge a commission.

For more information, check out our Pricing page and profit calculator to see what you can make with Sella.

To see how we adjust prices for sites like eBay where selling is inherently more expensive (e.g. eBay fees, shipping & handling), please view our article covering Local vs Online Sales.

For a detailed list of services and our current rates, please head to our Detailed Pricing page.

Detailed Pricing

Our rates and terms for standard services are detailed below. If your item needs a little extra help, we can usually quote you an Add-on Service (see below) to get your item in ready-to-sell condition.

Getting items to your neighborhood Sella rep

Drop off items with your neighborhood Sella rep — FREE

It's free to drop off items with your local Sella rep.

Have your items picked up — Starting at $10

A Sella rep can meet you at your door, load up a trunk's worth of items and take them away to be sold. Curbside pickup starts at $10 (based on mileage), and we'll let you know the total cost before you schedule a pickup, so you can factor that into your decision.

Ship items to a Sella rep with a prepaid label — FedEx rate (no markup)

If there's no Sella rep serving your neighborhood and you have relatively small and valuable items, shipping them to the nearest neighborhood Sella rep is a good option. We'll provide you with a prepaid FedEx label, then bill you for the exact amount FedEx charges us.

Preparing, listing & selling your items online

Expert listing prep — $5.99 per item

Our experts take care of everything to give your item the best shot at selling within 30 days, at a price you're happy with.

  • Assess and photograph your item's condition
  • Measure your item to 1/4 inch for accurate listings
  • Record make, model, and other key details
  • Take 4-6 high quality listing photos
  • Store your item in a safe, dry location
  • Research prices to propose a 30-day selling strategy
  • Write top-notch marketplace listings
Multi-site, professional selling — $0.15/day, per item

We list on eBay, Craigslist and more to reach tons of buyers and get the best price for your stuff.

  • List locally on sites like Craigslist
  • List shippable items on sites like eBay
  • Handle all communications with buyers
  • Monitor and adjust prices every 3-5 days
  • Shield you from spammers & scammers
  • Negotiate to protect every dollar of your profit
Handling & storing items — $0.05/day, per cubic-foot

The base price for item storage and handling is $0.05 per item, per day.

For items that require more than 1 cubic-foot of storage, we charge $0.05/day per cubic-foot to compensate our local Sella reps for the extra handling and storage space.

Storage space calculations are based on the space required to safely store items, including accessories, padding or bubble wrap, and a retail box or other container that may be required to store fragile items.

You're only charged for storage while marketplace listings are active or "the ball is in your court" to make decision regarding your items.

You won't be charged for storage:

  • while marketplace listings are being prepared for your review
  • when the local Sella rep with your items is unavailable for meetups (e.g. out sick)
  • while marketplace listings are being refreshed or are otherwise inactive for any reason
  • for 7 days after you request an item is returned to you, providing you with a grace period to coordinate a pickup or delivery
Add-ons (e.g. deep cleaning) — case-by-case, with your approval

An add-on is a service provided by Sella to help get your item in ready-to-sell condition. If we think it will increase your take-home profit, we'll let you know the cost and get your approval before doing any work.

Here are some examples of items that needed a little extra help.

Item & IssueAdd-on Service
A laptop is missing a chargerWe find and order a compatible charger
A smartphone hasn't been erasedWe reset it to factory settings
An espresso maker is full of coffee groundsWe clean and dry all the parts

Because every situation is unique, there is no set price for add-ons. Instead we provide a quote and get your approval before completing any work.

Completing the sale: meetups, money, shipping & insurance

In-person meetups for local sales — FREE

When an item sells via a local marketplace, the Sella rep handling the item takes it out of storage and meets up in person with the buyer or delivery driver. If for some reason the buyer flakes or decides not to purchase the item, you aren't charged extra.

Pack & ship for online sales— included in Online Price and paid by buyer

If your item sells online, a Sella rep will pack and ship it for you.

Packing and shipping costs are passed on to the buyer so you make the same profit as you would from a local sale. Learn more about Local vs. Online Sales.

ServiceCosts & Details
Standard Pack & Ship
$10 		Standard size items fit in USPS Priority Mail boxes when safely packaged for shipping and weigh less than 10lbs including the box and packing materials:
  • USPS Large Square(8" x 12" x 12")
  • USPS Large Rectangle(3" x 12 ½" x 15 ¼")
  • USPS Shoebox(5 ¼" X 7 ½" X 14 ½")
For standard size items, we increase the Online Price by $10 to cover printing a label, packing the item, and getting it to the post office.
Oversize Pack & Ship
$10 + retail packaging rate 		A local Sella rep will take oversized and particularly fragile items to a UPS, FedEx, Postal Annex or other retail pack and ship location to have them professionally packed. For oversize items, we increase the Online Price by $10 + the estimated retail cost to have them safely packaged.
Fragile & oversize shipping— included in Online Price and paid by buyer

If your item is large or fragile, a Sella rep will take it to a retail location (e.g. a UPS Store) where they have the right box sizes and supplies to safely pack and ship just about anything.

Packing and shipping costs in excess of $5 are included in the Online Price and passed on to the buyer, so you make the same profit as you would from a standard local sale. Learn more about Local vs. Online Sales.

SizeDetails
Oversize Pack & Ship
Retail rate (no markup) +
$5 courier fee 		A local Sella rep will take oversize items to a UPS, FedEx, Postal Annex or other retail pack and ship location to have them professionally packed.
Commissions for online sales — included in Online Price and paid by buyer

Some marketplaces charge commissions when an item sells.

When we list items on marketplaces like eBay, we pass on the added costs to the buyer so you make the same profit as you would from a local sale. Learn more about Local vs. Online Sales.

Here's a summary of commissions for marketplaces we list on.

MarketplaceFees & Return Policy
Craigslist, OfferUp & FacebookThese marketplaces do not charge a commission, for local sales.
MercariMercari charges a flat 10% commission when an items sells.
PoshmarkPoshmark charges a flat 20% commission when an items sells.
eBayeBay charges a commission of 10% for most item categories, ranging from 8% - 12%.
Payment processing, e.g. PayPal — 2.9% + 30¢

The industry standard payment processing rate is 2.9% + 30¢, and we pass through this cost without markup from our payment processors, including PayPal, Mercari, Stripe and Square.

Local vs. Online Sales

When we list items on marketplaces like eBay, we pass on the added costs to the buyer so you make the same profit as you would from a local sale.

How do you pass on the cost to buyers?

We add marketplace commissions and shipping to the Local Price to come up with an Online Price.

Then we list items locally and online at the same time, and sell to whoever shows up first. You get the same profit and a speedier sale.

Example 1: Antique Perfume Bottle

Suppose you set the asking price for your antique perfume bottle to $40.

The Local Price for marketplaces like Craigslist would be $40.

To come up with an Online Price of $56 for marketplaces like eBay, we'd account for a 10% commission of $5.60 plus the standard pack & ship cost of $10.

If a local shopper comes along first, great! You get $40. If an online shopper willing to pay $56 comes along first, you'll still get at least $40, since $56 - $5.60 - $10 = $40.40.

Example 2: Color Laser Printer

If you set the price for your printer to $100, the Local Price would be $100.

To come up with the Online Price of $150, we'd include the 10% commission of $15 and whatever it costs to safely pack & ship a printer, e.g. $35.

If a local shopper comes along first, you get $100. If an online shopper comes along first, you'll still get $100, since $150 - $15 - $35 = $100.

What are the added costs when selling online?

Most online marketplaces charge a commission of about 10% when an item sells. Additionally, packing and shipping items is more expensive than meeting up with local buyers.

For standard-sized items, we add $10 to the Online Price to cover the cost for our reps to package, label and drop items at a USPS, FedEx or UPS location. Oversize and particularly fragile items will be taken to a retail pack and ship location (e.g. UPS Store) to be professionally packed. We estimate the retail cost of packaging and include it in the Online Price as well.

Why sell online if it's more expensive?

Despite the added costs, it's often faster and more profitable to sell items on marketplaces that reach buyers all over the country (or world). And for many items, like collectibles, it can be difficult to find a full-price buyer locally, if at all.

Unsold items

We work hard to sell every item, but unfortunately, some items require a bit of patience to sell or simply don't find a buyer even after multiple listing attempts. When that happens you can donate items, have them returned to you, or in some cases sell them directly to Sella's clearance team.

Sell it Now

In certain cases, our pricing team will determine that your item has a decent chance of selling, but it may take some patience and further price drops to find a buyer. After assessing the risk, they may make you a Sell it Now offer to buy your item instantly. After confirming, the funds will be available immediately for you to cash out.

Please note, not every item is eligible for a Sell it Now offer. If your item is eligible, you'll be presented with an offer after your listing expires.

Have your items returned to you

If you’d like one or more items returned to you, you can pick them up from your local Sella rep for free. Or your local Sella rep can drop them off at your front door, starting at $10 (based on mileage). We'll quote you the total for your return based on your address, and you'll have the option to confirm the return, change your return address, or cancel it altogether.

If you want your item returned by mail, we will send you a quote based on the cost to pack and ship your item.

Donate your items for free

It’s free to donate any unsold items. Sella recommends donations because it gives your items a second life while supporting a good cause. Please note, because Sella acts as an intermediary, your donation will not be tax-deductible.

Need Assistance?
Visit our Help Center
or support@hellosella.com

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